DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
A Key Account Jr. Manager plays a crucial role in managing and nurturing relationships with high-value restaurant clients.
Their primary focus is on ensuring client satisfaction, driving revenue growth, and maximizing business opportunities within the partnership. Also, will work closely with the business strategy team, marketing and operations teams, to reach the growth potential and maximize the coverage of key accounts.
In this role, you'll be...
Building and maintaining strong relationships with key restaurant partners.
Identifying opportunities to increase sales and revenue from key accounts.
Tracking and reporting on key account performance metrics. Use data to identify areas for improvement and ensure account health.
Collaborating with internal teams such as marketing, operations, and logistics to ensure smooth delivery of services and to implement campaigns, promotions, or new features that benefit both the client and the business.
Staying informed about industry trends, competitor offerings, and customer preferences. Use insights to help clients optimize their operations.
We're eager to be in touch because you have...
Strong communication and negotiation skills.
Analytical abilities to assess account performance and market trends.
Customer-centric mindset with a focus on relationship building.
Problem-solving and conflict resolution skills.
Ability to collaborate across multiple teams.
Social versatility. Adapts to different cultures and organizational levels.
English language, business fluency.
You'll love working at DiDi because...
We create user value We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
Win-win Collaboration Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
Growth We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
Diversity and Inclusion Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams
At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
