Premier marketplace operations intern

About the company

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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In this role, you'll be...

As part of the team, you will play a key role in shaping and executing the DiDi Premier marketplace strategy across multiple cities and countries. You will work on a premium, low density marketplace where supply and demand must be actively designed rather than assumed.

This role combines strategic thinking with hands on execution. You will be expected to help the team analyze marketplace dynamics, track the competitive environment and support the operational rollout in close collaboration with Product, Operations, and regional teams; key actionables of this role are:

Help track competitive pricing across different geographies, and build/present reports and its insights to senior leadership.
Supporting the implementation of the operational strategy on a day to day basis, ensuring our targeted initiatives reach the correct customers and the correct timing.
Extract, transform and load data into dashboards and trackers, ensuring the team is operating with the most up-to-date insights and both inform & participate in day to day decisions.
Support market intelligence initiatives to measure driver sentiment and support the building of campaigns to improve our product's perception to our driver base.
Participate in transforming analytical and geographical insights into clear, actionable guidance for local teams and fleet partners, helping them operate closer to demand and with greater efficiency.

We're eager to be in touch because you have...

A current academic background in Business, Engineering, Economics, Computer Science, Industrial Engineering, Actuarial Science, or a related field.
Knowledge and interest in operations, growth, analytics, strategy, or similar roles within the tech industry.
Good storytelling skills with the desire to learn more and improve them.
An analytical, data first mindset that enjoys the insight building process in an ambiguous environment. Familiarity with SQL, Python, or similar tools is strongly preferred.
Solid problem solving skills, including the ability to work through ambiguity and willing to test ideas and take calculated risks.
Strong communication skills, with business fluency in English and Spanish and the ability to work effectively with cross functional and external partners.

You'll love working at DiDi because...

We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.