Senior Growth Operations Analyst

Sao Paulo - Brazil

Operations & Strategy - Food Regular

About the company

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

About the team/role

Professional responsible for leading new projects end-to-end, from market research and development plan structuring to implementation, tracking results, and executive communication. Acts analytically and autonomously, serving as a liaison between stakeholders, ensuring schedule compliance and project feasibility, and producing strategic deliverables mostly in English.

  • Conduct market research to support the conception and prioritization of new projects.

  • Draft project development plans using structuring tools such as Gantt charts, timelines, and roadmaps.

  • Perform end-to-end management of schedules, deadlines, and dependencies across deliverables.

  • Manage stakeholders by aligning expectations, communicating progress, and managing risks.

  • Prepare and lead executive presentations, translating data into clear recommendations and next steps.

  • Conduct cost analyses and develop business cases to support investment decisions.

  • Assess project feasibility (technical, financial, and operational).

  • Produce playbooks and detailed project documentation in English.

  • Build tools and dashboards to monitor progress and measure results.

    • In this role, you'll be...

    Lead Growth Strategies: Perform advanced analyses to identify key growth levers and take full ownership of high-impact projects.

    Turn Data & Field Experience into Action: Generate actionable insights from data, research, and frequent field visits, directly connecting real-world scenarios with strategic business decisions.

    Build Business Cases: Develop robust models and track the performance of new programs to guarantee long-term scalability.

    Mentor & Lead: Scale our team’s excellence by guiding junior analysts and sharing best practices across the board.

    We're eager to be in touch because you have...

    Education & Experience: A Bachelor's degree or above, coupled with proven experience in project management and/or strategic planning. Previous experience with marketplace and logistics processes will be considered a major advantage.

    Language Proficiency: Fluency in English (verbal and written).

    Analytical & Data Skills: Excellent logical and structured thinking abilities. A data-driven mindset with proven data analysis skills. Knowledge of financial analysis and building business cases.

    You'll love working at DiDi because...

    We create user value
    We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

    We are data-driven
    We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

    Win-win Collaboration
    Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

    We believe in integrity
    Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

    Growth
    We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

    Diversity and Inclusion
    Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

    Diversity & Inclusion

    Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

    We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

    We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

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